Support

Write to support@cutisretouch.com. Cutis is made by one woman, so replies take a day or two.

Purchases

How do I restore Cutis Pro on a new iPhone?

How do I cancel my subscription?

In Cutis, go to Settings > Manage subscription. Or open the Settings app on your iPhone, tap your name, then Subscriptions, then Cutis. Cancel at least a day before the renewal date to avoid being charged.

How does the free trial work?

The yearly plan starts with 7 days free. If you cancel during those 7 days, you aren't charged. If you don't, the yearly price is charged when the trial ends.

Can I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Using Cutis

Cutis says it can't find a face.

Try a photo where at least one face is clear and turned toward the camera, in soft light, without filters. Faces that fill more of the frame work best.

Where are my edits?

On the Cutis home screen, under Your edits. They're kept on your iPhone so you can keep editing later. Saved photos also go to your Photos library.

Does Cutis change my original photo?

No. Cutis always saves a copy. The original stays as it was.

Will Cutis change the shape of my face or body?

Never. Cutis only works on skin. It doesn't slim, lift, enlarge or move anything.

Are my photos uploaded?

No. Everything happens on your iPhone. Read the privacy policy.

Ideas and problems

If something looks wrong in an edit, or there's a correction you'd like Cutis to have, write to support@cutisretouch.com. You don't need to send the photo; a description helps just as much.